Pro Features
Zero Docs provides advanced capabilities designed for teams building professional knowledge agents. These features enable deep contextual understanding, version control, security, and integration with modern development workflows.
Retrieval-augmented generation (RAG) and deep vector search
Zero Docs uses a proprietary retrieval-augmented generation (RAG) pipeline with the latest BM25 and kNN vector search. Each piece of knowledge that you load into Zero Docs is optimized, sectioned, vectored, and indexed for the fastest and most dynamic agent results. An elite knowledge agent requires elite search architecture.
Proactive support & bug escalation
Your knowledge agent is encouraged to send both support requests and bug reports whenever your user encounters an issue.
Your agent will gather helpful context from the conversation with any support request and bug report.
Bug reports are sent with the user agent, browser, operating system, and IP address.
Configure these features in Support & Contact Settings.
Deep linking and visual context
Because Zero Docs can scan your authenticated app pages, it is uniquely able to provide deep links to your users directly in your app. Zero Docs stores ASCII diagrams of all your pages instead of screenshots. This allows the Zero Docs agent to provide visual references to the user with complete contextual relation to their conversation.
┌─────────────────────────────────────────────────────┐
│ Deep linking and visual context │
│ Scans authenticated app pages to provide deep links │
│ directly in your app. Stores ASCII diagrams instead │
│ of screenshots for visual references with contextual│
│ relation to conversation. │
└─────────────────────────────────────────────────────┘
Learn more about crawling authenticated pages in Crawling Your App.
Version your project knowledge
Zero Docs works with knowledge versions. Each version can be published or unpublished. Every knowledge agent that you deploy is bound to a specific version. This allows your team to follow specific app versions into your production pipelines.
For version management workflows, see Managing Versions.
Solving for PII
Zero Docs prevents personally identifiable information (PII) from leaking into your chat sessions. Each piece of knowledge that is loaded into Zero Docs is scrubbed for PII. All authenticated links are sanitized. Zero Docs provides JavaScript APIs for reconstructing the authenticated app context from your app screens.
See JavaScript API for implementation details.
Special support for Shopify embedded apps
Zero Docs provides specialized features for Shopify embedded app developers, enabling seamless knowledge agent integration within the Shopify admin environment.
Generate fresh documentation
Zero Docs can automatically generate documentation from your loaded knowledge sources, creating structured content that helps users understand your project.
Learn more in Generating Documentation.
JavaScript API
The JavaScript API enables programmatic control over the chat widget, including opening/closing the interface, sending messages, and listening to events.
Full API reference available at JavaScript API.
MCP server integration
Zero Docs supports Model Context Protocol (MCP) servers, enabling integration with AI development tools and workflows.
Configure MCP servers in MCP Servers.
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