Load Knowledge

Before connecting Slack, you need to populate your Zero Docs project with the knowledge your team will query. This is the same knowledge base that powers your web chat widget and documentation.

Step 1: Gather Your Content Sources

Your knowledge base can include:

• App screens — Authenticated pages from your web or mobile app
• Marketing pages — Public product pages, landing pages, feature announcements
• Compliance and training docs — Internal policies, onboarding guides, security procedures
• Employee tutorials — How-to guides, walkthroughs, SOPs
• Technical reference — API docs, architecture diagrams, code samples

Step 2: Add Content to Your Project

You have two primary methods for loading content:

Crawl Authenticated Pages with the Chrome Extension

For app screens and authenticated content that requires login:

1. Install the Zero Docs Chrome extension
2. Navigate to the authenticated pages you want to capture
3. Use the extension to crawl and send page data to your project

This allows you to capture content that lives behind authentication — your team's internal app screens, admin panels, or gated resources.

Upload Documents Directly

For PDFs, markdown files, or other document formats:

1. Navigate to your project's Sources page in the Zero Docs dashboard
2. Use the upload interface to add documents
3. The system will process and index the content automatically

Step 3: Verify Knowledge Ingestion

Once you've added sources, monitor the processing status in your project dashboard. When processing completes, your knowledge base is ready for Slack integration.

Next step: Proceed to Connect Slack to authorize the bot in your workspace.